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QBQ! The Question Behind the Question

 
 
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Organizational Change Begins with Personal Accountability

 

 

 

If your organization is seriously committed to making a positive change to its culture, there is one place that it must absolutely begin if a true and lasting cultural change is desired: PESONAL ACCOUNTABILITY.

Without a workplace that embraces personal accountability your efforts to bring about meaningful cultural change will be in vain.

Here's why:

Most human beings are naturally adverse to change - especially when it comes to how they earn a living. They simply don't like it. Change is scary and full of uncertainty.

Without first establishing a workforce that embraces and exemplifies personal accountability, you will continue to experience resistance to change and hear questions like the following:

  • "Why do we have to go through all this change?"
  • "When will they tell us what is going on?"
  • "Why don't they communicate better?"
  • "Why is this happening to me?"

These questions almost always lead to the following seven words that prevent meaningful cultural change: WE'VE NEVER DONE IT THAT WAY BEFORE!

By first starting your cultural change efforts with a focus on personal accountability, your employees will learn to accept and even embrace organizational change by asking better questions of themselves such as:

  • "What can I do to best adapt to this change?"
  • "How can I help my organization change for the better?"
  • "What can I do to better communicate with those around me?"

Looking at the two sets of questions above it should be easy to see the contrast between these questions and how the first set resists change while the second set of questions embraces positive change. It is all a matter of your employee's mindset towards change and starting with a personal accountability training program will transform your team's mindset to one that embraces change.

We are all resistant to change to some degree or another. How we react to change, however, is an indication of our own level of personal accountability. Those with a high degree of personal accountability react and adapt to change far better than those with a low degree of personal accountability by asking themselves how they can best adapt to the ever changing world around them.

If your organization is about to embark on an organizational or cultural change mission it is critical that you begin with a focus on personal accountability. Without Personal Accountability your team members will continue to resist change and your efforts will yield disappointing results.

Employees are generally receptive to activities aimed at increasing personal accountability as they are non-threatening in nature and the benefits are easy to see.

Click here for a sample activity to get you started.

We recommend that organizations undergoing change assist their efforts by purchasing John Miller's landmark book - QBQ! The Question Behind the Question. John's book will help your organization eliminate the blame, procrastination, and victim thinking that makes cultural change so difficult.

Click here to order copies for your team.

For those who are really serious about creating positive and lasting change we also recommend a personal accountability training workshop based on John Miller's book - QBQ! This workshop can be self-facilitated by someone in your organization or by a trained Rainmaker Group associate and will provide the foundation of personal accountability that your organization needs to make cultural change a reality.

Give us a call at 1-866-988-7246 or fill out our online request form for more information about our QBQ! Personal Accountability workshops.

Remember… Personal accountability is the foundation upon which all organizational change is built. It's that simple.


Now go Maximize Possibility!

 

 

     
 
 

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